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Frequently Asked Questions About Our Self-Directed Lectures

How many CE hours do I need? How many of these hours can I take self-directed?

Is there a post-test after the presentation?

What happens if I fail the post test?

Why is there not a sign-in sheet like there is on the live lectures?

When can I get my certificate?

Where are my certificates posted?

I don't have a printer - can you mail or fax my certificate?

Can I take the same course as a self-directed if I have already taken that course live?

I can't hear any audio, what do I do?

Can I use a dial-up connection?

What if I get disconnected during the lecture?

How do the links in the presentations work?

How many CE hours do I need? How many of these hours can I take self-directed?

Click here to view a table indicating current requirements.

Is there a post-test after the presentation?

The AARC requires post-tests for self-directed lectures, therefore there is a 10 question multiple-choice post-test. However, you may take the lecture whenever you want.

What happens if I fail the post test?

We will not receive your results unless you pass the test. You can re-take the test as many times as necessary.

Why is there not a sign-in sheet like there is on the live lectures?

You do not sign in to the self-directed courses because you enter all your information on the test. We only need a passing grade on the test - attendance is on the honor system.

When can I get my certificate?

Certificates are posted the next business day by 6 PM Central Time. All certificates from Friday, Saturday, and Sunday will be posted by 6 PM Monday. Our office is closed on some holidays and occasionally for weather emergencies such as ice storms. Certificates will be posted as soon as possible and will show the date you passed the post-test.

Where are my certificates posted?

Click here to go to the 'Get Certificates' page. From there you will find instructions on how to access your account.

I don't have a printer- can you mail or fax my certificate?

Yes we can! There is no additional charge for this service.

Can I take the same course as a self-directed if I have already taken that course live?

No - you cannot submit two certificates for the same course, even if one was live and the other was self-directed.

I can't hear any audio, what do I do?

Click here to go to our audio help and test page.

Can I use a dial-up connection?

Yes you can, but you will not be able to load our lectures as quickly. Patience will be required.

What if I get disconnected during the lecture?

Simply start the course over and quickly click through the slides until you reach the point of disconnection. Continue from that point forward as if no disconnection occurred. You will only be charged once for taking a course.

How do the links in the presentations work?

These links take you to other websites for further information, like movies and graphics. They are designed to open in a new browser or a new tab within your current browser. You should not lose your place in the presentation.

Need additional technical help? Call our office.